Turn off dell supportassist2/26/2023 In this new effort, the team at Eclypsium found a security chain vulnerability that could allow what they describe as 'adversaries' to gain access to the boot process of user computers, which could be used to load adversarial software.Įclypsium reported the problems it found to Dell this past March, and Dell promptly issued a security advisory to its customers and set about working up a fix. Dell also preinstalls another BIOS app called BIOS Connect on the computers it sells, which allows the company to update the BIOS of the computers its sells. As part of their efforts to support their customers the company began installing a BIOS-based application called SupportAssist, which, as its name suggests, is meant to allow Dell technicians to assist users remotely. Dell Computer Technology Company is one of the largest makers of personal computers in the world.
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